Privacy Policy


Coinnup PTY Limited of Hong Kong is a registered company with registration number 2658240 (Coinnup Pty Limited, WE, OUR, US, Coinnup). This Privacy Policy governs the collection, use, and storage of information obtained from the Users (from now on: Information or data) through the use of our Site and Services. We do not sell available personal information to third-parties. We use collected Information for our internal and marketing purposes and as necessary by the nature of the Services. In some instances, we are committed to complying with court orders and government requests and may provide Information wholly or partly to the authorized bodies. We may disclose the Information whenever the law requires to meet with litigation or that the disclosure is necessary to protect our or your rights as well as the safety of others linked with the Coinnup. The information can be disclosed to improve our services, products, investigate frauds as well on request to the third party or authorized legal government bodies.

How we may collect your data.

At the time of account registration. During transaction with coinnup using the product purchased or contributions. Contact us forms, Online chat or other social media channels. Research and examination of public and private blockchains or related channels. We may collect your information to fulfill the local or international legal requirements, such as through know your customer or Anti-money laundering framework. We may collect your data from the third party authorized to disclose your date with us, and this can happen through contractor or marketing campaigners. Google analytics tools.

We Collect following types of personal data:

Data provided by the government issues identification document that can be, passport, drivers license, utility bills or any other form of identity necessary submitted by you. Social media username, names. Email address (s). Financial information, such as bank account details, credit card, email address (s) linked to existing business services. Blockchain identifier, blockchain wallet addresses, public keys. Email addresses and passwords that are created and stored by us. We keep Records of communications between the user (you) and us (Coinnup).
Collection of personal data may be necessary due to legal requirements as well to provide the right services or products.

We may use collected data or information for the following purposes.

Your identity verification at any stage you're communicating with us by any means or channel. Direct or indirect marketing, including newsletters, updates, transactions notifications by email or other established channel (s). To comply with the legal and regulatory obligations in any country. To determine the suitability of eligibility for our services and products online or offline. Marketing research, analysis, product upgrades or improve our services or products. To train or educate our employees.

Use of Cookies

We use cookies to observe or record the use of our website to provide efficient services and better website experience. Cookies are small text files that are created and stored on your hard driver by the internet browser you use to hold and assess the pages you are viewing. Use of cookies allows us to monitor your visits on our website and improve user experience based on your browsing history.

Personal Data Storage

We store personal data collected at various stages in electronic or physical databases managed by the Coinnup, trusted third-party services providers. We use industry standard solution to protect and secure your information. Our technical and security measure may be updated time to time to ensure we keep our system protected from any security threats.

How long do we hold your Personal Data?

Personal data or other communication records are stored as long as required to provide services our users or due to the legal requirements. In some cases, we may retain personal data for the unlimited period due to the legal or regulatory requirements.

Your Consent

By using our website, you agree to this privacy policy which may change time to time. You understand that yourself or any other person or body authorized on your behalf submitting any information or providing any document also agree to OUR privacy policy and that it is your responsibility to explain or the authorized person or third-party about our privacy policy and how the information may be used or stored.

Changes to the Privacy Policy

We reserve the right to change our Privacy Policy at any time and without prior notification. The current version of Privacy Policy is available on the Site and through the App, indicating the effective date. Users or our website or service or products are encouraged to check our Privacy Policy periodically.

Contact details

If you have any queries regarding our Privacy Policy and how the information is handled, or you wish to access, amend, or update your information feel free to contact us at